🏆 Goals
Goals
Challenges
Monitoring driving behavior and ensuring adherence to routes and speed limits
Redundant information at the high level view (satelite status, unique ID, device type, etc)
Icons are unclear, requiring users to click to understand their functions
Each vehicle can be assigned a unique emoji, making it easier to recognize.
Highlight vehicle status for quick skimming
Remove redundant info and display critical one only
Add vehicle alerts to notify users immediately without requiring navigation to other pages
User feedback
I'm not concerned with runtime or distance traveled, as each driver has their own location and tasks. I focus more if they are behind schedule and waste fuel
Team feedback
When a vehicle moves, alerts can change rapidly, so constantly reloading the card would be frustrating for users
Show the battery level only when low to reduce information overload. To quick view battery level, user can hover over the card.
Remove vehicle alert because alert can change very frequently
Use icon and color to display multiple vehicle status for quick skimming
38 mph
Idling
Parked
Offline
Distill vehicle high-level info to only emoji, name, location, speed.
User feedback
This is good. The new live tracking page make it easy for me to see the entire fleet at a specific moment.
But I'd be curious if, from the live tracking, you could easily click on a truck and see its history or route.
Before
After
Help users evaluate driver behavior by marking routes based on speed. Trackhawk will compare vehicle speeds with regulatory limits and highlight any violations
Use icons to mark the start and stop points of the trip
Use arrow buttons to indicate clickability and invite users to view further trip details
Live Tracking
Dynamically expand and collapse the map area so users can easily view and select vehicles
Vehicle History
Easily view routes on different dates by scrolling through the date selector carousel
Onboarding Experience
Optimize bulk device addition to make registration easy for managers
"An helped us design the future of Trackhawk GPS. We have been white labeling a software for about 2 years but we kept getting feedback from our customers that the white labeled software was not user friendly enough. Our top priority for our new platform was to make sure the user interface is modern and incredibly easy to use.
We wrote out a requirements document setting the success criteria for the new platform and An ran with it from there. Within days An took our branding and created the foundation of our future. In about 6 weeks the entire platform was designed. An met with our customers and listened to their feedback and what improvements they would like to see. She always asked the right questions and digs into what she hears until she understands the ins and outs of the requirements.
Outside of design she would constantly meet with the developers to ensure her designs were coming to life. I have always relied on An for all of our design needs and I highly recommend her skills for all things design."
Reflection
Learnings
I’m incredibly grateful to the Trackhawk team for the opportunity to grow as a designer. Leading this project has been a major milestone for me, especially since GPS tracking was a completely new field. This role pushed me beyond my usual design responsibilities—like research, interviews, and prototyping—and taught me how to develop and present a design strategy to both the business owner and the tech team.
