Overview
Improving smart home subscription retention
This summer, I had the incredible opportunity interning at Google as a User Experience Designer, working with the Home Platform team over a 14-week internship.
In this role, I collaborated with cross-functional partners to propose a UX strategy aimed at reducing churn and improving the Nest Aware subscription experience. Much of my work during this internship is under NDA, for details on my experience, feel free to contact me at anvuthienho@gmail.com